Privacy policy
Draft version, pending legal review.
This policy explains what data Veranta collects, why, who it is shared with and how long it is kept.
Data collected
- Account: phone number, first and last name, date of birth, email (optional), language.
- Documents: photos of your ID card (or passport) and driving licence.
- Bookings: cars, dates, delivery or collection addresses, payments (transfer receipts), handover and return photos.
- Messages: conversations with the partner and support.
- Device: notification token to send you alerts.
No advertising, no third-party trackers, no location tracking.
Why
To create your account, check your eligibility, run the rental, handle payments, keep the service safe, provide support and meet legal obligations.
Sharing
- Rental partner: only for a booking you requested — your first name and last initial, then your documents once they accept, and your phone once the booking is confirmed.
- Technical providers: SMS delivery, push notifications (Expo, Apple, Google) and hosting, on Veranta’s behalf.
- Your data is never sold.
Security
Traffic is encrypted (HTTPS). Documents are stored privately and only reachable through 5-minute links; every access is logged.
Retention
See data retention.
Your rights
You can view and correct your profile in the app and delete your account at any time. Requests: Veranta support.